Hairdresser Injury Claims

If you’ve been injured by a hairdresser’s negligence, whether it’s an allergic reaction to hair dye or damage to your hair, you could be able to claim compensation.

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Claiming against a hairdresser

Visiting a hairdresser should be an ordinary experience, without any risk of harm. But that isn’t always how it goes.

You may have been hurt while getting your hair done. If this was because of the hairdresser’s negligence, you could be able to make a compensation claim.

Having a bad haircut or style can cause emotional distress. This can be even worse if you’ve suffered an injury at the hands of a hairdresser, who was supposed to help you feel better about yourself.

You could be injured in many ways at the hairdresser. Some of the most common injuries include:

  • Allergic reactions to hair dye

You should have a patch test on your skin at least 48 hours before getting your hair dyed. If your hairdresser doesn’t do the patch test and you then find that you’re allergic to the dye used, you could be able to make a claim for the illness you’ve suffered.

  • Cuts and burns

If your hairdresser isn’t paying enough attention to what they’re doing, they could easily cut you with the sharp objects they use or even burn you with appliances like curlers and straighteners. Your scalp, face and ears are most likely to suffer from these injuries.

  • Electric shocks

Hairdressers use a lot of electrical equipment to style hair. If they haven’t checked on their appliances when they should have, they may pose a risk of an electric shock. You could be able to make a claim after an injury like this.

  • Incorrect application of chemicals

If you’re having a chemical treatment on your hair, including having it dyed, your hairdresser will have to make sure it’s applied in the right way. If it’s put on incorrectly or left on your hair too long, you could end up suffering a chemical burn.

  • Infections

If your hairdresser uses unclean equipment, they could be putting you at risk of an infection. Salons are obligated to keep their equipment clean to keep you safe. If they haven’t done this and you’ve caught an infection or illness, you could be able to make a claim.

  • Loss of hair

If your hairdresser has pulled your hair out or caused you to lose your hair, you could be able to make a negligence claim against them. They should have made sure that they were handling your hair appropriately to avoid this kind of harm.

You may have even slipped on the floor of the salon. The staff have an obligation to keep the salon safe for you. If they haven’t cleaned the floor or made you aware of any spills or trip hazards, you could make a slip, trip or fall claim if you hurt yourself.

There may be other ways you could have been hurt at a hairdressing salon, so just get in touch if you have any questions about making a claim against a hairdresser.

What evidence do I need?

Evidence is one of the most important parts of any personal injury claim. With a hairdressing compensation claim, you might have some of the following pieces of evidence:

  • Appointment records – including text reminders and cards
  • Cuttings of your damaged hair
  • Medical records – especially when you’ve suffered a serious allergic reaction to hair dye
  • Photographs of the damage to your hair or skin
  • The names of your hairdresser and the salon
  • The names of the products used on your hair

Your solicitor will let you know about any other important pieces of evidence you may have.

How much compensation can I claim for a hairdressing injury?

Every injury and every person is different. You might react completely differently to an injury than someone else would. This means you might have a longer recovery process than someone else who is injured in a similar way.

So this makes it difficult to say exactly what you could be entitled to for a hairdressing injury without a conversation.

There are some general guidelines about compensation amounts for certain injuries. For example, serious damage to your hair could see compensation of up to £10,340 awarded. Our Compensation Calculator could give you a rough idea of what you might be entitled to.

You could also be able to claim for financial losses caused by your injury. This includes medical treatment and travel to and from appointments. Your solicitor will be able to explain what you can claim for.

Hairdressers need to have certain insurance policies in place. You’ll claim compensation from the insurer, not the hairdresser directly.

How can I fund a hairdresser claim?

In most cases, our solicitors will be able to take on your claim on a No Win No Fee basis. This can make the process of starting a claim much less intimidating.

That’s because you won’t have anything to pay upfront and there’s nothing to pay if your claim is not successful. Your solicitor won’t take any fees if you don’t win your claim.

If your claim is successful, your solicitor will take a success fee. This will be an amount from your final compensation. It could be up to 25%, but it won’t be any more than that. Your solicitor will be able to talk you through all the details around funding.

Only pay a fee if you receive compensation

Where we offer No Win No Fee services typically customers pay 25%* of the amount recovered by our solicitors, although this will be subject to your individual circumstances and the actual fee may be less than this. Success fees are common practice and they were introduced when the law changed in April 2013.

First4Lawyers are an award-winning claims management company with a track record of delivering service that our clients love.

*Excluding Road Traffic Accident related claims where the accident happened on or after 31st May 2021. Here customers you will typically pay 30% + VAT due to changes introduced through Civil Liability Act 2018.

How long do I have to make a claim?

You’ll usually have three years from the date of your injury to make a claim for compensation. But there are some exceptions to the rule.

If you’re claiming on behalf of a child, you’ll be able to start the claim at any point up until they turn 18. From then, they’ll have three years to make a claim themselves. This means they’re able to claim for a hairdressing injury up until their 21st birthday.

And if you’re claiming for someone who lacks the mental capacity to claim themselves, you won’t face a deadline.

What should I do now?

If you’re not sure whether you can make a claim for an injury caused by a hairdresser, just get in touch with our friendly and understanding team.

We’ll have an initial chat about what happened and then we’ll let you know how we can help. If you have a claim, we’ll match you to one of our specialist injury solicitors. If they agree that you have a strong claim, they’ll take over the management of your case.

They’ll put your evidence together and present it to your hairdresser’s insurer. They’ll then work to get you the compensation you’re entitled to.

To begin the process of making a claim, just give us a call or start your claim online.

Personal Injury Claim FAQs

How do I make a personal injury claim?

Just get in contact with us!  Our experts will assess the details of your claim and advise you whether you have a case.

We don’t believe in encouraging false claims, so we’ll only advise you to start a claim if we believe you have grounds for doing so.

If you decide to start your claim with us, our advisors will talk you through the next part of the process.

An independent panel of solicitors, selected by First4Lawyers, will determine what your claim is likely to be worth if you are successful.

You’ll then enter into an agreement with your solicitor who will be acting on your behalf to make your claim.

They will then file a letter of claim to the person responsible for causing your accident (the defendant).

For more answers, take a look at our guide on how to make an accident or injury claim

Is there a time limit for making a personal injury claim?

In short, yes. You normally have three years from when you first suffered the injury, or when you were diagnosed subject to the individual circumstances of your case.

Regardless of where you are in the three-year time limit, you can call one of our expert team on 0808 256 8080 and get advice specific to your situation.

Some of the exceptions to the three-year limit are:

  • Mental capacity: if the claimant is of limited mental capacity, then there is unlikely to be a time limit.

  • Children: if you’re a parent, guardian or you have the legal status of ‘litigation friend’, you can claim on behalf of a child at any time until they are 18. If no claim has been made by that point, that child – now legally an adult – has until their 21st birthday to make a claim.

  • If the date you became aware of any negligence (including date of diagnosis) falls outside of the three years, you may still have a valid claim.

Do I qualify to make a personal injury claim?

All circumstances are different, however, if you have suffered or have been injured after an accident or incident which was caused by somebody else's neglect and your claim is within the time frames listed above, then you are likely to have grounds to make a claim.

If you are unsure, or would like to start a claim of your own, you can speak to one of our team on 0808 149 2517.

They will offer guidance based on the details you provide, even if you think that your injuries are not serious, or if you are still receiving treatment for an old injury we may still be able to help. We won't rush you into making a decision and only when you are ready will we proceed with formalising your claim. 

Once our team have spoken to you, if we feel you have the grounds for making a claim we will introduce you to one of our specialist personal injury solicitors to take the claim forward.

Take a look at our compensation calculator to see how much your claim could be worth.

How do I fund my compensation claim?

Personal injury solicitors will usually undertake the work based on a no win no fee agreement, also referred to as a CFA (conditional fee agreement). There may be some circumstances where a no win no fee agreement is not available or suitable for your needs and our team will be able to offer further guidance.

Sometimes a solicitor is unable to take your case on a no win no fee basis, but these occasions are rare. Your solicitor will discuss all funding options before proceeding so that everything is clear right from the start.

When thinking about how to fund your claim, you may also want to consider the impact of a compensation payout. If you are reliant on certain benefits, you may find that a compensation figure of a certain amount affects your eligibility.

A personal injury trust will help you keep this money separate, meaning it can’t be taken into account when your benefit entitlements are evaluated.

How can a solicitor help me with my personal injury claim?

Once First4Lawyers has accepted your claim and passed you on to the right solicitor for your case, they will set out the details of your injury and the circumstances in which it happened and build a case for you. You may be required to speak to an expert to support the claim, however, your solicitor will organise this for you.

In most cases the third party must reply within a fixed period and they must either accept or deny liability for the injury you sustained. If they accept liability, your solicitor will attempt to settle the claim and you will be kept informed of any offers made. If they deny liability then your solicitor will inform you of this and go through the next steps.

While your solicitor is communicating with the defendant, they will talk to you about the amount of compensation they believe the claim is worth, they will guide you through any offers made and whether they recommend making an 'offer to settle' for that amount (known as a 'Part 36 offer').

If you are not able, or do not want to, settle out of court your solicitor will advise you on whether to start legal action and what that would entail. If the defendant has said that they are not liable for paying you compensation, your solicitor may advise going to court to challenge this and seek an award in your favour.

Why choose First4Lawyers?

Whether you want to make an accident and injury claim, or need a solicitor for personal or business law matters - our friendly team are here to help, 24/7.

Free initial consultation

Our fully trained legal advisors are happy to offer initial guidance and advice for free

No Win No Fee*

No Win No Fee solicitors - you don't pay a penny up front when making a claim

No pressure

We offer advice with no obligation.  We never cold-call or apply pressure to our customers

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