Beauty Salon Negligence Claims

If you’ve been injured by the negligence of beauty salon staff, you could be able to claim compensation.


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Making a salon negligence claim

Going to a salon is not usually a dangerous activity. But there are times when a hairdresser, makeup artist or other beauty treatment professional could act negligently – and this could cause you harm.

If the injury you suffered at a salon was because of someone’s negligence, this could be a personal injury and you could be able to make a compensation claim.

Salon staff should ensure you understand the risks involved with certain treatments and procedures. They should always check that you are not allergic to their products and that you’re medically fit to have the treatment you want.

When they don’t meet their duty of care to keep you as safe as possible, they could be held liable for anything that goes wrong.

Salon negligence injuries

You could have suffered an injury such as:

  • Allergic reactions if a hairdresser didn’t carry out a patch test on your skin before dyeing your hair or giving you a chemical peel
  • Burns from chemical peels, waxing or other skin treatments
  • Electric shocks from faulty equipment used
  • Infections from skin tears or unclean equipment
  • Scratches and cuts from any sharp objects

You may also have suffered from problems after having dermal or lip fillers. As beauty practitioners don’t have to have a licence or any medical training to inject fillers, there is a risk that someone might not carry out the procedure correctly, causing you harm.

How much compensation can I claim?

The circumstances around your injury will be unique to you. This means it would be difficult to say exactly what you could be entitled to in compensation without talking to you.

To find out more about what you could be entitled to, just get in touch with our friendly and compassionate team. We’re here to make sure you know your rights.

Our table could give you an idea of what you might be able to claim in compensation:

Injury or Illness



Possible Amount

Hair Damage

Most Serious

Effects include dermatitis, eczema or hair loss, causing loss of confidence

£7,340 to £11,020

Hair Damage

Less Serious

Minor or fewer symptoms or bald patches

£3,950 to £7340


Most Severe

Cracking and soreness on both hands, affecting employment and home life, sometimes lasting indefinitely

£13,740 to £19,200


Least Severe

Itching, irritation or rashes on one or both hands, resolving in a few months

£1,710 to £3,950

Facial Scarring

Very Severe

When younger people suffer disfigurement and severe psychological reaction

£29,780 to £97,330

Facial Scarring

Less Significant

One or many small scars, not markedly affecting appearance

£3,950 to £13,740


Less Severe

Taking into account ability to cope with life, effect on relationships and how successful treatment would be

£1,540 to £5,860

How can I fund a salon negligence claim?

In most cases, you’ll be able to fund a claim on a No Win No Fee basis. This is a straightforward way of claiming that cuts out any financial risk to you. If you don’t win, there’s no fee to pay.

There’s also nothing to pay upfront with a No Win No Fee claim. This means you can focus on your recovery rather than worrying about how you’re going to pay for the legal action you’re entitled to take.

Only pay a fee if you receive compensation

Our No Win No Fee solicitors will take a success fee from the compensation you are awarded for a successful claim in the form of a percentage of your damages. This could be up to 25% but it won't be more than that, except in cases of road traffic accidents and housing disrepair. Changing laws mean our solicitors will now take a payment of 35% of the final compensation amount plus VAT for all road traffic accident and housing disrepair claims.

First4Lawyers are an award-winning claims management company with a track record of delivering service that our clients love.

Why should I make a salon negligence claim?

If you’ve been injured by a salon staff member’s negligence, there’s a chance you won’t be the only one who has been hurt.

Making a claim can help the salon owner understand that there’s a problem. They can then address it. This can help stop accidents and injuries happening to other people.

The compensation you could be awarded could help you pay for medical treatment. It could also allow you to take time off work to recover and not have to worry about your finances.

How long do I have to make a claim?

In most cases of personal injury, you have three years from the date of the accident to make a claim. To give yourself the best chance of getting your claim submitted by the deadline, you should start the process as soon as possible.

There are some exceptions to this rule, though. For example, a child can make a claim at any point until they turn 18. After that date, they then have three years to make a claim.

Meanwhile, if you’re claiming on behalf of someone who lacks the ability to make a claim themselves, you won’t face a deadline unless they regain capacity.

If you’re not sure you could still claim, just get in touch. Our friendly and understanding claims advisors will help you work out whether you have a claim.

To talk to First4Lawyers, just give us a call or start your claim online.

Beauty Salon Negligence FAQs

How do I make a personal injury claim?

Just get in contact with us!  Our experts will assess the details of your claim and advise you whether you have a case.

We don’t believe in encouraging false claims, so we’ll only advise you to start a claim if we believe you have grounds for doing so.

If you decide to start your claim with us, our advisors will talk you through the next part of the process.

An independent panel of solicitors, selected by First4Lawyers, will determine what your claim is likely to be worth if you are successful.

You’ll then enter into an agreement with your solicitor who will be acting on your behalf to make your claim.

They will then file a letter of claim to the person responsible for causing your accident (the defendant).

For more answers, take a look at our guide on how to make an accident or injury claim

Is there a time limit for making a personal injury claim?

In short, yes. You normally have three years from when you first suffered the injury, or when you were diagnosed subject to the individual circumstances of your case.

Regardless of where you are in the three-year time limit, you can call one of our expert team on 0808 256 8080 and get advice specific to your situation.

Some of the exceptions to the three-year limit are:

  • Mental capacity: if the claimant is of limited mental capacity, then there is unlikely to be a time limit.

  • Children: if you’re a parent, guardian or you have the legal status of ‘litigation friend’, you can claim on behalf of a child at any time until they are 18. If no claim has been made by that point, that child – now legally an adult – has until their 21st birthday to make a claim.

  • If the date you became aware of any negligence (including date of diagnosis) falls outside of the three years, you may still have a valid claim.

Do I qualify to make a personal injury claim?

All circumstances are different, however, if you have suffered or have been injured after an accident or incident which was caused by somebody else's neglect and your claim is within the time frames listed above, then you are likely to have grounds to make a claim.

If you are unsure, or would like to start a claim of your own, you can speak to one of our team on 0808 149 2517.

They will offer guidance based on the details you provide, even if you think that your injuries are not serious, or if you are still receiving treatment for an old injury we may still be able to help. We won't rush you into making a decision and only when you are ready will we proceed with formalising your claim. 

Once our team have spoken to you, if we feel you have the grounds for making a claim we will introduce you to one of our specialist personal injury solicitors to take the claim forward.

Take a look at our compensation calculator to see how much your claim could be worth.

How do I fund my compensation claim?

Personal injury solicitors will usually undertake the work based on a no win no fee agreement, also referred to as a CFA (conditional fee agreement). There may be some circumstances where a no win no fee agreement is not available or suitable for your needs and our team will be able to offer further guidance.

Sometimes a solicitor is unable to take your case on a no win no fee basis, but these occasions are rare. Your solicitor will discuss all funding options before proceeding so that everything is clear right from the start.

When thinking about how to fund your claim, you may also want to consider the impact of a compensation payout. If you are reliant on certain benefits, you may find that a compensation figure of a certain amount affects your eligibility.

A personal injury trust will help you keep this money separate, meaning it can’t be taken into account when your benefit entitlements are evaluated.

How can a solicitor help me with my personal injury claim?

Once First4Lawyers has accepted your claim and passed you on to the right solicitor for your case, they will set out the details of your injury and the circumstances in which it happened and build a case for you. You may be required to speak to an expert to support the claim, however, your solicitor will organise this for you.

In most cases the third party must reply within a fixed period and they must either accept or deny liability for the injury you sustained. If they accept liability, your solicitor will attempt to settle the claim and you will be kept informed of any offers made. If they deny liability then your solicitor will inform you of this and go through the next steps.

While your solicitor is communicating with the defendant, they will talk to you about the amount of compensation they believe the claim is worth, they will guide you through any offers made and whether they recommend making an 'offer to settle' for that amount (known as a 'Part 36 offer').

If you are not able, or do not want to, settle out of court your solicitor will advise you on whether to start legal action and what that would entail. If the defendant has said that they are not liable for paying you compensation, your solicitor may advise going to court to challenge this and seek an award in your favour.

Why choose First4Lawyers?

Whether you want to make an accident and injury claim, or need a solicitor for personal or business law matters - our friendly team are here to help, 24/7.

Free initial consultation

Our fully trained legal advisors are happy to offer initial guidance and advice for free

No Win No Fee*

No Win No Fee solicitors - you don't pay a penny up front when making a claim

No pressure

We offer advice with no obligation.  We never cold-call or apply pressure to our customers


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