Supermarket Accident Claims

If you have a slip, trip or fall in a supermarket, they could be held liable for any injuries caused. Call us to find out if you have a supermarket accident claim.


Fill in our simple form and get a call back at a time to suit you.
Alternatively our team are on hand 24/7 to discuss your case.
You can call them on:
0800 567 7866

When can you make a supermarket accident claim?

One of the last places we’d expect to be injured is at our local supermarket. But if the right safety measures aren’t in place, accidents such as slips and trips can happen. It is the supermarket’s responsibility to keep customers safe by taking actions such as:

  • Identifying and clearing hazards or spillages quickly
  • Keeping the overall environment safe and free from contamination
  • Maintaining shelving and structures that could cause harm
  • Marking hazards or spillages with warning signs

If you’ve had an accident in a supermarket and it wasn’t your fault, you could have a supermarket accident claim. Get in touch with our claims advisors for a free initial chat to find out whether you have a case for compensation.

How do I claim for an injury at a supermarket?

To make a successful supermarket accident claim, you’ll need to be able to prove that your injuries were a direct result of the company’s negligence. To do this, you should try to gather as much evidence as you’re able to. This could include:

  • Accident book entries – all shops should have an accident book where the circumstances surrounding your injury are logged
  • CCTV footage from the supermarket
  • Details of any witnesses
  • Photos of the site where the accident happened
  • Photos of your injuries
  • Your memory of what happened (in written form)

We know that it may not be possible to get all this information straight away, especially if you were taken to hospital after your accident. But a personal injury solicitor will also begin to gather evidence on your behalf, so don’t worry if you can’t access all of it yourself.

To find out more about the claims process, give our helpful advisors a call. They’ll ask you a few straightforward questions about your situation and help you work through your next steps.

How can First4Lawyers help?

Our solicitors are experienced in supermarket accident claims and are able to advise on cases involving falling objects, broken shelving, as well as trips and falls. They will work on your behalf to build a strong case and secure you the best possible outcome.

We’ve already helped hundreds of people who have been injured in supermarket accidents. One of these clients was Mr Bennett, who was awarded £10,000 after sustaining a painful wrist injury while shopping at a local supermarket.

Our friendly claims advisors can let you know where you stand and what we can do to help you. We work on a No Win No Fee basis which means you won’t have to pay us anything upfront if you decide to make a claim. And there will be no legal fees to cover if your case is unsuccessful.

Only pay a fee if you receive compensation

Our No Win No Fee solicitors will take a success fee from the compensation you are awarded for a successful claim in the form of a percentage of your damages. This could be up to 25% but it won't be more than that, except in cases of road traffic accidents and housing disrepair. Changing laws mean our solicitors will now take a payment of 35% of the final compensation amount plus VAT for all road traffic accident and housing disrepair claims.

First4Lawyers are an award-winning claims management company with a track record of delivering service that our clients love.

Supermarket accident claim FAQs

How much compensation could I receive for a supermarket injury?

The amount of compensation you receive for a supermarket accident will very much depend on your injuries and their severity. It will also consider any financial losses you’ve suffered as a direct result of your accident.

Your solicitor will be able to tell you how much they think your claim could be worth after gathering the details of your case. But for a rough estimate of the settlement you could receive, try our free compensation calculator.

How long do I have to claim after a supermarket accident?

You will usually have three years to make a claim following a supermarket accident. This may seem like a long time, but we would always recommend seeking legal advice as soon as you’re able to.

Starting your claim early could make it easier for your solicitor to collect the information they need to strengthen your case – such as CCTV and witness statements. It may also be easier for you to remember the details of what happened.

If you’re making a claim on behalf of a child who has been injured in a supermarket accident, you’ll have until their 18th birthday to take legal action. They will then have until they are 21-years-old to make a claim.

What should I do if I’ve been injured in a supermarket?

If you’re able to, you should tell a store manager that you’ve been injured so that the details can be recorded in their accident book. Your wellbeing should be the number one priority, though, so make sure that you also seek the medical care you need.

After this, you could consider making a supermarket accident claim. Speak to one of our claims advisors to find out more about the claims process. We’ll answer any questions you may have and let you know what your options are.

There will be no obligation to make a claim after speaking to us – that decision will be completely up to you.

You can get in touch with us by calling the number at the top of the screen, requesting a callback or by filling in our online form.

Why choose First4Lawyers?

Whether you want to make an accident and injury claim, or need a solicitor for personal or business law matters - our friendly team are here to help, 24/7.

Free initial consultation

Our fully trained legal advisors are happy to offer initial guidance and advice for free

No Win No Fee*

No Win No Fee solicitors - you don't pay a penny up front when making a claim

No pressure

We offer advice with no obligation.  We never cold-call or apply pressure to our customers


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