Supermarket accident claims

If you have a slip, trip or fall in a supermarket, they could be liable for any injury caused. Speak to First4Lawyers about making a claim.


Fill in our simple form and get a call back at a time to suit you.
Alternatively our team are on hand 24/7 to discuss your case.
You can call them on:
0800 567 7866

Supermarkets have a duty to ensure there are no spillages, obstacles or hazards that could cause you injury while you are doing your shopping.

According to the Health and Safety Executive, most slips, trips and falls occur in retail when:

  • Smooth floors are left wet after cleaning
  • Spills are not cleaned up quickly and effectively
  • There is failure to keep the floor free from contamination.

When can you make a supermarket accident claim?

If you have suffered an injury as a result of negligence on the part of the supermarket, then you may be able to claim compensation for your injury, pain and suffering, and any financial losses you incur, such as lost days at work.

How can First4Lawyers help?

Our experienced slip, trip and fall solicitors deal with lots of personal injury claims like these. They can represent you when it comes to building a case to help you achieve maximum compensation. We also offer a No Win No Fee service.

Only pay a fee if you receive compensation

Where we offer No Win No Fee services typically customers pay 25%* of the amount recovered by our solicitors, although this will be subject to your individual circumstances and the actual fee may be less than this. Success fees are common practice and they were introduced when the law changed in April 2013.

First4Lawyers are an award-winning claims management company with a track record of delivering service that our clients love.

*Excluding Road Traffic Accident related claims where the accident happened on or after 31st May 2021. Here customers you will typically pay 30% + VAT due to changes introduced through Civil Liability Act 2018.

How much compensation will I receive for a supermarket accident claim?

That very much depends on your injury and how severe it is. But, as an example, a moderate back injury affecting muscles and ligaments could achieve compensation from £10,970 up to £34,000.

Meanwhile, a simple leg fracture, from which a full recovery is expected, would be in the range of £7,990 to £12,350.

Our compensation calculator gives an idea of the amounts you could be awarded, but a chat with our legal advisors will give you advice tailored to your individual circumstances.

Is there a time limit for making a supermarket accident claim?

There is usually a three-year period, from the date of the accident.

I think I have a claim, what do I do next?

Firstly, it will be very helpful if you’ve kept a record of the incident, including:

  • Photos of the accident area, including the hazard if possible.
  • Contact details of any witnesses.

You should also report the accident to a member of staff before you leave the supermarket.

Don’t worry if you haven’t done these things though – just get in touch with us for a free consultation. We’ll ask you for all the details and then let you know your options.


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