RSI - Repetitive Strain Injury

Repetitive strain injury (RSI) can last a lifetime, with little hope of complete recovery. Although symptoms can be managed to some degree, RSI can affect many aspects of daily life. That's why, if you suffer from the condition because of work, we'll take legal action for you.


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In 2017/18, around 6.6 million working days were lost in sick leave (pdf) as a result of work-related musculoskeletal disorders - of which RSI is one.

We know the pain from Repetitive Strain Injury can be constant and really hit your quality of life. And that's why we are here, trying to make those kinds of problems that little bit more manageable, thanks to compensation.

What is repetitive strain injury (RSI)?

RSI is a condition which can flare up whenever someone is performing a repetitive physical task over prolonged periods, as can happen in anything from a factory job to an office role. Causes could be:

  • Repetitive tasks performed at work such as typing, drilling or using cleaning equipment
  • Not being given ergonomic tools to relieve pressure on hands and wrists
  • Using vibrating equipment, such as machinery employed in manufacture or construction

Symptoms of RSI include tenderness and aching in the affected area or throbbing in the hands and wrists. Tingling, numbness and tendon and nerve problems are all often reported too.

Two diseases that fall under the category of RSI are vibration white finger and hand-arm vibration. Hand-arm vibration affects the whole arm, blood vessels, nerves, joints and muscles. It develops in people who work with vibrating machinery. Vibration white finger is like hand-arm vibration syndrome and can cause digits to change colour, as well as tingling and numbness.

Who can I claim against?

You can claim against the employer responsible for the situation which caused your RSI to develop. They have a duty to ensure all workers are able to do their jobs without succumbing to illnesses like RSI. They should provide ergonomic equipment and allowing you to take small breaks from repetitive tasks to stop RSI and its symptoms from developing.

How much can I claim?

The exact amount depends on the severity and impact of your injury. For a moderate wrist issue that leaves you with persistent pain, for example, you could claim between £11,040 and £21,480 in compensation. Whereas more serious damage and permanent disability could mean awards up to £34,340. You can calculate the amount you might be entitled to by using our Compensation Guide, or call us and have one of our experts give you a better idea.

When can I claim?

We’d always advise you to get in touch as soon as possible, either from when you first notice the symptoms or when a medical professional has diagnosed you with an RSI problem.

More about claiming

I've been a victim of RSI, what should I do?

You can enquire about a compensation claim using our online claim form or by requesting a callback at the top of the screen. That way, a solicitor from our panel can get in touch at a time to suit you, and talk you through your options and our No Win No Fee service.

Only pay a fee if you receive compensation

Where we offer No Win No Fee services typically customers pay 25%* of the amount recovered by our solicitors, although this will be subject to your individual circumstances and the actual fee may be less than this. Success fees are common practice and they were introduced when the law changed in April 2013.

First4Lawyers are an award-winning claims management company with a track record of delivering service that our clients love.

*Excluding Road Traffic Accident related claims where the accident happened on or after 31st May 2021. Here customers you will typically pay 30% + VAT due to changes introduced through Civil Liability Act 2018.


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