Back injury claims

Back pain is one of the most common complaints, affecting around 1 in 3 people in the UK every year.

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According to BUPA, back pain affects around 1 in 3 people in the UK every year. In 2016/17 there were 11,582 back injuries at work reported.

While many are temporary discomforts, if you’ve had a back injury at work, or as a result of an accident or injury, it may turn into a long-term problem, giving you chronic pain, mobility problems and even permanent disability.

If that is the case, and the back injury was caused through no fault of your own, you might like to talk to our specialist solicitors about a compensation claim.

Types of back injury

There are many different types of back injury, including:

  • Fractured vertebrae
  • Spinal disc hernias and prolapsed disc
  • Severe bruising
  • Back strains or sprains
  • Nerve damage or Cervical Radiculopathy, where nerves are compressed, causing pain.
  • Spondylolisthesis - where one bone in your back (vertebra) slides forward over the bone below it.
  • Ligament and tendon damage
  • Paraplegia – spinal cord damage
  • Lumbar spine (lower back)

A claim arises when your injury is caused through the fault or negligence of someone else, such as:

What if your back injury happened at work?

For minor injuries and general back pain, it’s important to report the issue to your employer. This gives them the opportunity to rectify the issue, and if they don’t, you may be able to use this as evidence when making a claim. They also should record the injury in an accident book, or ask you to write an injury report.

If you have suffered a more severe injury or back pain, it’s important to either make a same day appointment with your GP, or to visit the A&E department at your local hospital, and receive appropriate treatment before taking any other steps.

Following this, if you decide to make a claim for compensation, you’ll need to make a note of all conversations with your employer, as well as the results of your trip to the doctors or hospital.

Why make a claim for back injury compensation?

Back injuries can lead to chronic pain, affecting everyday life.  A compensation amount could help ease the financial burden of the costs associated with things like, loss of amenity, loss of earning, travel expenses, ongoing medical treatment, therapies and any equipment you may need to help your recovery.

If you are claiming against an employer, and feel reluctant in doing so, you might be interested to know that employers have to have insurance against this kind of thing happening.  Taking action will make sure that workplace is a safe environment for others in the future.
More about making a claim

How the claim process works


Get in touch

You can contact us 24/7 online or by phone, or use our callback form to request a callback at a time convenient to you


Discuss your situation

One of our friendly, legally trained advisors will get in touch with you. They will assess whether you have a claim and match you with the right solicitor for the case


Manage your claim

Our specialist No Win No Fee* solicitors will then manage the entire claim from start to finish, helping you get the justice and compensation you deserve

How can First4Lawyers help?

Putting together back injury claims can be complicated, as there are varying degrees of severity. A medical report from an impartial medical professional will help our specialist solicitors build your potential case, guiding you through the process step-by-step.

It’s important to correctly assess the severity of your back injury, to make sure you get the compensation you deserve, and we have many years’ experience in doing just that.

Is there a time limit for making a back injury claim?

The normal time limit for making a claim is three years from the date of the accident or injury. But there are a few exceptions to this rule. These are cases where the person injured has had their mental capacity affected and are unable to make decisions or, where the claimant is a child, the three-year period doesn’t start until their 18th birthday.

Our advisers will be able to take you through the options, based on your individual circumstances so just call us for a free initial chat, or request a callback at the top of the screen.

How much compensation will I receive for a back injury claim?

Compensation calculations for back injuries depend on a number of factors, such as:

  • The severity of your injury
  • Pain and suffering endured
  • Costs of medical treatment and any ongoing medical requirements
  • Loss of income due to time off work
  • Whether it has affected your ability to do your job
  • Whether your mobility is permanently affected – and the impact it will have on your lifestyle
  • Any changes you may need to make to your home, as a result of your injury.

Back injury covers a very wide area, from spinal cord damage to sprains and ligament damage.  Compensation amounts are determined on the individual case and circumstances, but as a general guide, minor back injuries where full recovery is expected can see awards up to around £11,000.  The most severe injuries to the spinal cord and nerves, leading to permanent disability and pain can be awarded up to £141,150. Use our Compensation Calculator for a guide on injury amounts.

I think I have a claim, what do I do next?

To find out more about making a back injury compensation claim, just get in touch using our online claim form. Or get us to call you at a convenient time, using the ‘Request a callback’ option at the top of the screen. We will listen to your case and talk you through your options and our No Win No Fee* service.

Get in touch today - we can help with your claim 08005677866

Frequently asked questions

Can I call you for free advice?

Yes, our team of friendly experts are more than happy to help, and will answer any questions you have regarding a claim, even if you’re unsure whether you’re eligible.

Contact us for a free and confidential discussion.

How long will a claim take?

The length of time it will take to make your claim depends on your individual circumstances.

Every case is different, so it’s very difficult to say at the early stages how long the process will be from start to finish.

Once your solicitor has completed their initial investigations into your case, they will be in a better position to advise you on how long the process is likely to take.

To give you a very general idea:

  • For a personal injury claim like minor whiplash, for example, the process could be completed in about six months. But in more complex cases, such as claims involving a trip, slip or fall, it could take over a year to be settled. The process could also be longer if the defendant disputes your claim.

  • Claiming for a work accident could be between six and nine months. But if the injury is more severe, or there are legal complexities, it could take longer.

  • Medical negligence cases tend to take longer as they can be complex with multiple factors and evidence.  A rough estimate would be 18-26 months.

You can contact one of our advisors to discuss your situation.

More about making a claim

Can I make a claim online?

Yes, you can either start your claim online, or by calling us using the number at the top of the screen.

If you want to start your claim now, simply enter a few details into our online claim form, and one of our legal advisors will call you back to discuss your claim in more detail.

When completing the form, you’ll need to describe the type of accident you’ve been involved in, for example: road traffic accident, slip, trip or fall, medical negligence etc. (you can select the appropriate option from a drop down menu).

You should also write a brief description of your accident, including details on what happened and when, if you were injured in the accident and what your injuries were. This helps us to understand the nature of your accident, so that one of our experts will be able to advise you on your next steps.

We’ll also need a few contact details, including your full name, telephone number as well as an alternative telephone number (in case we’re unable to reach you). You can also include your email address, if you’d prefer us to email you with further details.

Let us know what time it’s best for us to call you back - we understand that it’s not always convenient for you to talk, so we'll call at that pre-arranged time, when you'll be expecting us.

Making a claim online will help to save you time and will ensure that you receive a phone call back from us as soon as possible. During the call, we will ask you a few questions about your accident and advise you if you’re eligible to make a claim, and if so, what you can do next.

Start your claim online now

How do I know whether I have a claim?

That's what we're here for! 

If you’ve had an accident and you’re not sure if you’re eligible to claim, then call us through the number at the top of the screen and speak to one of our specialist advisors.

We will give you free advice regarding your case and advise you on the potential of your claim, without obligation.

We believe in working honestly and with integrity – we don’t believe in raising expectations and we don’t encourage false claims.

To be eligible to make a compensation claim, there are three key conditions that your case will need to meet:

  • Your accident must have taken place during the last three years. Please note: different rules apply to industrial disease, medical negligence and criminal injury claims, or if you were under 18 when the accident happened.  We will advise accordingly in each of these cases.
  • There must be a person or organisation who is at fault for your accident.
  • Your injuries will have required medical treatment.

If you have any questions, or are unsure if your case meets these requirements, give us a call or complete our online claim form and we'll be in touch shortly.

Can I be compensated for losses as well as my injury?

Yes, you may be entitled to compensation for losses other than your personal injury.

A personal injury claim is split into two parts: general damages and special damages.

  • General damages are paid for the pain and suffering and emotional distress from your physical injury.
  • Special damages relate to damaged belongings or financial losses resulting from the injury.


Will I have to attend a medical?

Yes, you’ll need to have a medical examination to make a personal injury claim.

It's to provide proof that your injury was caused by the accident and to allow your solicitors to value your claim.

Can I claim if I've been injured by a physical assault?

Yes. If you’ve been injured in a violent crime you have every right to make a claim for compensation, even if the attacker is unknown or found not guilty.

This is done through the government-backed Criminal Injuries Compensation Authority (CICA). Incidents resulting in your injury will need to have been reported to the police and meet certain criteria set out by the CICA.

We can guide you through this process and explain the criteria set out by the CICA, so you can feel better prepared before you contact them.

Can I claim if my accident happened while I was abroad?

Yes, you can still claim if you had an accident while abroad.  But it can be more complex due to varying laws in other countries.

Accidents abroad are very common and can happen to anyone. Some of the most common accidents can include things such as suffering food poisoning from the hotel restaurant, slipping on a wet floor in a hotel or tripping over on a poorly-maintained footpath.

Other scenarios you may be able to claim compensation for include: sport-related accidents from using damaged, faulty or poorly-maintained equipment, sustaining an injury during an arranged excursion and road traffic accidents (including accidents when travelling as a passenger in a car, coach or taxi).

Those who booked their trip with a travel agent or as part of a package holiday are more likely to be able to claim against the travel company once returning to the UK, as opposed to the services used abroad (such as a hotel or restaurant).

At First4Lawyers, we work with solicitors who are experienced in making claims for accidents that have happened abroad, for people who were either on holiday or travelling on a business trip. Contact us for a no-obligation chat.


What can you claim for?

A claim assesses how your work, life and well-being has been affected by your accident or injury. (Duration - 1:45)

Start a claim enquiry

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